Send a Case

Case subimssions, simplified and made easy.

Sending a case to Oral Image Studio has never been easier. We’ll walk you through various ways to submit your case to us. Whatever is most convenient for you is what matters most to us.

Download RX

Fill out our RX form.

Download RX Form

IOS Instructions

We work with all major IOS systems.

See IOS Instructions

Traditional Case Submission

Prepaid FedEx or Local pickups.

Request a Pickup

IOS Instructions

Click below to learn about various ways to submit your case using IOS.

  1. Login to your 3Shape Communicate account.
  2. Create and send a Connection Request from your Communicate Account to Oral Image Studio.
  3. Once we accept the request, we will appear in your lab list when you create your next New Session.
  1. Select Find a Laboratory on your scanner or after logging in to your online iTero Account.
  2. Search for Oral Image Studio and then send a connection request.
Option 2:
  1. Call iTero Support at 800-577-8767.
  2. Select 1.
  3. Request Oral Image Studio to be added to your scanner.
  4. Restart your scanner to see us as an available lab.
Option 1
  1. Complete a scan and export a raw .STL file.
  2. Email the files to oralimagelab@gmail.com or create a case and attach them.
Option 2
  1. Visit Carestream Connect on your scanner.
  2. Search for Oral Image Studio.
  3. Add Oral Image Studio and then select Trident from the drop-down when creating cases.
  4. If you do not see Oral Image Studio, enter info@oralimagestudio.com in the email field.
  1. Log in to your Cerec Connect account.
  2. Select My Cerec Connect, then Edit Account.
  3. Under My Account select My Favorite Laboratories.
  4. Search for Oral Image Studio in Company Name.
  5. Check the box at the lower left and then click ADD to finish.
  1. Call Midmark Digital Impression CS at 937-526-8387.
  2. Request that Oral Image Studio be added to your scanner menu.
  3. You may need to verify our Chicago, IL location.
  4. Oral Image Studio will now appear in the lab drop-down moving forward.
  1. Login to your MeditLink account.
  2. Navigate to Partners on the left side menu.
  3. Search for Oral Image Studio.
  4. Click on Request Partnership.
  5. It will show pending until we are able to accept the connection.
  1. Complete a scan and export a raw .STL file.
  2. Email the files to oidentalscan@gmail.com or create a case and attach them.

Request a Pickup

Please fill out the form below if you would like us to send a FedEx pickup slip OR if you are nearby, we can send someone to pick up locally.